Refund Policy

This Refund Policy explains the criteria and process for requesting refunds on paid services.

1. Eligibility for Refunds

Refunds are offered for certain services under the following conditions:

Technical Malfunctions:

If a user encounters a significant technical issue that prevents access to a paid feature or service, QuickHyre may issue a partial or full refund.

Service Non-Delivery:

If a paid feature or service, such as AI-powered interview simulation or premium job alerts, is not delivered as advertised due to issues within QuickHyre's control.

Duplicate Payments:

If a duplicate payment was made accidentally, a refund may be processed upon verification.

Non-Refundable Cases:

Services that have been fully or partially used.
Issues due to user errors, including incomplete profile information or connectivity problems not related to QuickHyre's platform.
Changes in personal circumstances, such as no longer requiring the service.

2. Refund Request Process

Users who believe they qualify for a refund should follow these steps:

Contact Support:

Send a request to QuickHyre Support at support@quickhyre.in with your account details, payment information, and a clear explanation of the issue.

Verification and Review:

QuickHyre will verify the issue and may request additional information. Please allow up to 7 business days for this review process.

Refund Approval and Processing:

If approved, refunds will be processed to the original payment method within 10 business days.

3. Refund Limitations

Time Limit:

Refund requests must be made within 14 days of the original payment date.

Service-Specific Policies:

Certain services, such as premium job posting for recruiters, may have separate refund terms. Please review individual service policies when purchasing.

4. Amendments to the Refund Policy

QuickHyre reserves the right to update this policy to reflect changes in our services and user expectations. Any updates will be posted on our website.